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HP Recommended
Microsoft Windows 10 (64-bit)

I don't have IR Camera in my laptop

MY LAPTOP HAS "HP Wide Vision HD Camera'"

How can I install IR camera driver in my Pavilon Power 15 i7 (Windows 10)

The reason I want IR camera is to use Windows hello, it shows me "We couldn't find camera that is compatible with Windows hello face". 

This is my question given above

 

The solution should be safe to my laptop, it should not be harmfull to my laptop. 

If not possible to find a solution for my laptop camera in safe way, no problem I will adjust with my in-build laptop camera. 

I want  the problem to be solved only with community chat, not with phone call.

 

And I am a 12 years old boy

And a java programmer too

My website = sahas-rai.web.app

Even I know html, css, js

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You will need to use an external webcam.  It is your only option besides replacing your current notebook with one that has better specifications.

 

See the Windows Hello compatible cameras in the hyperlink below. It is local to your region of the world.

 

https://www.google.co.in/search?q=Webcamera+compatible+with+Windows+hello&source=lnms&tbm=shop&sa=X&...



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

You will need to use an external webcam.  It is your only option besides replacing your current notebook with one that has better specifications.

 

See the Windows Hello compatible cameras in the hyperlink below. It is local to your region of the world.

 

https://www.google.co.in/search?q=Webcamera+compatible+with+Windows+hello&source=lnms&tbm=shop&sa=X&...



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.