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- HP Community
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- I have a broken hinge, bottom cover, and touchpad

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09-09-2020 09:36 PM
My laptop hinge has a problem 2 months after the day I bought it, the left area near the hinge is a bit loose. But I don't really care so Ignore it until a month ago I noticed some screws are falling out inside, everytime I shake my laptop I hear screws dancing inside my laptop, again I Ignored it. A few days after that my the left area near the hinge is starting to get loose, I opened my laptop and saw the screw holder has reduced to atom, I tried gluing the hinge to the bottom cover but that didd't turned well. Because gluing it to bottom cover didn't worked I tried another stupid idea to glue the loose area (Bottom cover and top cover), it worked but has a major problem, the hinge is still loose with only 1 screw holding it, bad looking super glue residue, and some clanky noises everytime I close or open my laptop.
My touchpad has a problem too, the left pad is a bit loose.
I'm planning to fix them all, but I don't know which parts should I replace and the cost of them. It is only the hinge, bottom cover, and touchpad? or I must replace the top cover too?
Will it cost me over 100 bucks? does fixing in different region will cost less? I live in Indonesia
Another question, will they give me new rubber feet if I replaced my bottom cover?
09-10-2020 01:47 PM
@YourMomHasLigma I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
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Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
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