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‎12-17-2025 08:23 AM

HP Recommended

Dear HP,

 

recently and very unfortunately my laptop dropped out of my bag, and now the screen is broken. I would like to repair the screen, can you help me with this? 

 

I look forward to hearing from you soon.

 

Thanks in advance.

 

Kind regards,

Femke Ausems

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1 REPLY 1

‎12-21-2025 05:00 AM

HP Recommended

Hi @Femkeausems1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I hear the crack in your story—let’s smooth it out. We can help repair your screen.

If your laptop has an Active ADP ( Accidental Damage Protection) warranty, then the service will be done free of cost; otherwise, the service will be chargeable.

We have sent you a private message with the details.


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

Jerry_57

HP Support

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