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Microsoft Windows 10 (64-bit)

I ran the system diagnostics when my PC said there was imminent failure of my hard drive and it said I have an error and gave me a failure code 9W0J7F-8N1C0P-MFPURG-60EN03. When I scan the QR code provided the website never opens. What do I do?

1 REPLY 1
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Enter the required information at the link below and it should provide a general report regarding the problem.

 

HP Customer Support - Service Center

 

Normally when you get a failure code like that it means that you will have to install a new hard drive.

 

If you can still get into Windows, you should back up your files as soon as possible onto a portable hard drive.

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