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‎03-30-2021 07:46 AM - edited ‎03-30-2021 08:20 AM

HP Recommended
Product: HP LAPTOP 15-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with the BIOS! I want to change some parameters in the advanced category, but the problem is that advanced is not in the list. Please help me, how can I unlock the advanced feature?

11 REPLIES 11

‎03-30-2021 07:51 AM

HP Recommended

Hey @ExTrait 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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‎03-30-2021 08:21 AM

HP Recommended

Here I changed the message and translated it. Thank you for the warning!

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‎04-02-2021 08:10 AM - edited ‎04-02-2021 08:12 AM

HP Recommended

@ExTrait

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of BIOS screen?
  • Did you make any changes on the settings of your PC prior to the issue?
  • Are you trying to change the hardware parameters?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎04-02-2021 09:36 PM

HP Recommended

IMG_20210403_123334.jpg

 

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‎04-02-2021 09:37 PM

HP Recommended

IMG_20210403_123417.jpg

 

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‎04-02-2021 09:38 PM

HP Recommended

IMG_20210403_123426.jpg

 

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‎04-02-2021 09:41 PM

HP Recommended

Of the changes, I only updated Windows. I didn't seem to make any other changes to my computer.

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‎04-03-2021 07:01 AM

HP Recommended

IMG_20210403_123417.jpg

 

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‎04-03-2021 12:38 PM

HP Recommended

@ExTrait

Thank you for posting back. 

 

Its seems like you can not change the BIOS advanced settings, If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue troubleshooting.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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