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HP Recommended
HP Pavilion dv7t-7000 CTO Entertainment Notebook PC
Microsoft Windows 11

I have an older HP Pavilion dv7 notebook PC laptop that the sound has gone out on. It is integrated into the mother board. Is there a motherboard i can replace to make it work again? 

 


Processor Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz 2.30 GHz
Installed RAM 8.00 GB (7.90 GB usable)
Device ID D5A78FED-54E2-4B54-9199-9210B9BF1E92
Product ID 00326-10000-00000-AA855
System type 64-bit operating system, x64-based processor

4 REPLIES 4
HP Recommended

Unfortunately it may not be worth doing, unless you can find one second hand as you would have to purchase Windows 10 or 11.

 

The operating system license key is tied to the system board on the Microsoft Licensing servers.



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HP Recommended

Hi, @BackBeat24 

 

I see that you are running W11 on your notebook.

 

Is it possible that it just needs a driver for the sound to work?

 

You may want to try this W10 IDT audio driver, restart the PC and see if that gets the sound to work again.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

On almost any HP notebook that has the IDT audio chip that does not have driver support for W10/W11, the sound quits working unless you can find a driver that works for it.

 

The one above is the only one that I know of that has any chance of working.

HP Recommended

I loaded the driver, but still not sound. I think the sound is toast on the motherboard.  So now I'm looking for a new motherboard I guess.

 

Thanks for the help though!

HP Recommended

You're very welcome. 

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