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‎02-06-2019 08:14 PM - last edited on ‎02-06-2019 08:19 PM by Retired

HP Recommended
Product: [edit]
Operating System: Microsoft Windows 10 (64-bit)

i am missing PCI communications driver, another PCI driver and also SM USB controller device driver. don't know how to install them cuz the comp can't find them and I can't connect to no internet connection such as wifi I guess because of this issue. Pls help

Ashlie Roberts
3 REPLIES 3

‎02-06-2019 08:42 PM

HP Recommended

Hi:

 

Please post the full model number or product number of your notebook.

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

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‎02-06-2019 10:25 PM

HP Recommended

Product number is J9M23UA#ABA I'm udusi Windows 8.1

Ashlie Roberts
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‎02-07-2019 06:42 AM

HP Recommended

Hi, Ashlie:

 

Below are the links to the drivers you need for the devices you mentioned.

 

SM Bus controller....Install this driver first and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66952.exe

 

PCI Simple Comms Controller:

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66957.exe

 

PCI Device:

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66959.exe

 

Ethernet (wired netorking):

 

https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67334.exe

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82801.exe

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