I need a 24h2 driver

[CND12170FH]

I need a 24h2 driver , My windows 11 has been updated and now I need the driver for 24h2 which is not available with you right now. Please make that available to me because of which my laptop is not working properly. My laptop does not turn off at all. It is always written that updates are pending. Please keep the computer on boot. You do not have the driver for 24h2.

[Kuroi_Kenshi]

Hi @CND12170FH,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding driver for your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check for Updates

First, ensure you have the latest updates installed from Windows Update, which might include necessary drivers:

1. In Windows, search for and open Check for updates.
2. Ensure all available updates are installed and restart your computer.

Use HP Support Assistant

HP Support Assistant can help you find necessary updates for your laptop:

1. In Windows, search for and open HP Support Assistant.
2. Check for device updates and install them if available.

Use Device Manager

If specific drivers are missing or not functioning:

1. In Windows, search for and open Device Manager.
2. Look for devices with a yellow warning sign, right-click them, and select Update driver.
3. Choose Search automatically for drivers.

HP Customer Support - Software and Driver Downloads

You can manually search and download drivers from HP's website:

1. Visit the HP Customer Support - Software and Driver Downloads.
2. Enter your laptop's model number and follow the on-screen instructions to download necessary drivers.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,