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- I need a new battery for an HP Envy Laptop 17-bw000 CTO, Pro...

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03-18-2024 08:30 AM
I need a new battery for an HP Envy Laptop 17-bw000 CTO, Product # 2YY28AV. What is the battery model number? Where can I purchase it? How hard is it to replace?
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Accepted Solutions
03-18-2024 10:00 AM
Hi,
Part number for the battery is L09281-855
Example
On page 26 of service manual you can see the steps to replace the battery
https://h10032.www1.hp.com/ctg/Manual/c06001790.pdf
Here some videos
https://www.youtube.com/@HPSupport/search?query=17-bw000
Hope it helps,
David
Please click on yes for thanks
Please click on accept as solution if answered your question
03-18-2024 10:00 AM
Hi,
Part number for the battery is L09281-855
Example
On page 26 of service manual you can see the steps to replace the battery
https://h10032.www1.hp.com/ctg/Manual/c06001790.pdf
Here some videos
https://www.youtube.com/@HPSupport/search?query=17-bw000
Hope it helps,
David
Please click on yes for thanks
Please click on accept as solution if answered your question