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‎08-05-2016 08:39 AM

HP Recommended
Product: HP 15-g132ds
Operating System: Microsoft Windows 10 (64-bit)

While upgrading memeory I busted the ZIF connector for the power button, now having issues getting the laptop to turn on and stay on.  Looking for a motherboard model and part number. Board itself is marked as ZS051 LA-A996P, Rev 4.0.  When searhcing this board produces a list of part numbers, any way to make sure this is what I want before I buy?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2016 01:47 PM

HP Recommended

Hi @BICOSTEEL,

Thanks for becoming a member of the HP Support Forums. I understand you have questions about part numbers. I will be glad to help you.

 

When I go to HP Parts store, it shows the motherboard as MOTHERBOARD UMA A4-6210 W8STD  part number 764264-501.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎08-06-2016 01:47 PM

HP Recommended

Hi @BICOSTEEL,

Thanks for becoming a member of the HP Support Forums. I understand you have questions about part numbers. I will be glad to help you.

 

When I go to HP Parts store, it shows the motherboard as MOTHERBOARD UMA A4-6210 W8STD  part number 764264-501.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎08-08-2016 07:54 AM

HP Recommended

Thanks, I also finally found the sticker hiding under the memory that shows the exact same part number.  Thanks for the info, found a new one on eBay, now I wait!

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