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I need help finding a 16GB RAM module compatible with my HP 15-387wm Notebook

HP Recommended
HP 15-387wm Notebook
Microsoft Windows 10 (64-bit)


I've been getting messages that my computer is out of Random Access Memory, so I'm thinking of getting a new 16GB RAM module to insert in one of two slots. The original two RAM modules that came with the computer were 4GB, and I added one new 8GB RAM module.


The original 4GB module specs still in my machine are:
Type DDR3
Size 4096 MBytes
Manufacturer Samsung
Max Bandwidth PC3-12800 (800 MHz)
Part Number M471B5173DB0-YK0
Week/year 51 / 17

 

The newer 8GB RAM module I added specs are:
Type DDR3
Size 4096 MBytes
Manufacturer Crucial Technology
Max Bandwidth PC3-12800 (800 MHz)
Part Number CT51264BF160B.C16F

Physical memory specs:
Memory Usage 82 %
Total Physical 6.94 GB
Available Physical 1.25 GB
Total Virtual 9.83 GB
Available Virtual 1.11 GB

I looked at the Crucial, UK site to see if they had a RAM module similar to the last one I bought from them but with 16GB, but they didn't have one. Can someone tell me if they know of  a 16 RAM module that would be compatible with my HP 15-387wm Notebook? Are there maybe other techniques to solve the problem with running out of Random Access Memory? I'd be grateful for any help.

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@Dawna_R 

 

HP 15-387wm is an invalid model/product. Is it an HP Notebook - 15-f387wm ? Its specs

 

              https://support.hp.com/au-en/document/c04936075

 

It has 4 GB DDR3L-1600 SDRAM (1 x 4 GB) and supports 16GB (2 x 8GB) max therefore one piece of 16GB won't work. You can use the following compatible set

 

         https://www.crucial.com/memory/ddr3/ct2kit102464bf160b/ct10452298

 

Regards.

BH
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