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Common problems for Battery
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HP Recommended
HP ENVY - 17t-ce000 CTO

I am getting a message on startup indicating that my primary battery needs to be replaced.  I have a subscription to Best Buy's Geek Squad and they tell me that they will change the battery for me at no charge, but I need to buy the battery myself before taking the laptop to the store.  The problem is that I don't know which exact battery I need and where to buy it from.  I am not trying to save money on the battery, rather I would like to buy the best quality replacement unit available.  Unfortunately, I have gotten very confused when searching on the web for what exactly to buy and where to buy it from.  I would appreciate any recommendation as to a reputable online vendor and an exact model number for this HP Envy laptop.  The original paperwork indicates an Envy 17t-ce000-CTO which came with a 3Cell 52 WHR Long Life battery (Item 5PC68AV).  When running the HP Diagnostics test that is on the laptop, it indicates a primary battery:  LK03052XL.  Thank you.  Jam

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP ENVY 17m Laptop PC

 

Chapter 3 has the HP battery part number and description:

 

Battery (3-cell, 52 Whr)   HP part # L09281-855

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP battery part number and find a compatible aftermarket battery that references that part number.

 

Check on Amazon, eBay, laptopbatteryexpress.com for example.

 

I recommend you buy a battery that has at least a 1-year warranty.

 

 

 

 

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3 REPLIES 3
HP Recommended

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP ENVY 17m Laptop PC

 

Chapter 3 has the HP battery part number and description:

 

Battery (3-cell, 52 Whr)   HP part # L09281-855

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP battery part number and find a compatible aftermarket battery that references that part number.

 

Check on Amazon, eBay, laptopbatteryexpress.com for example.

 

I recommend you buy a battery that has at least a 1-year warranty.

 

 

 

 

HP Recommended

Thanks Paul!

HP Recommended

You're very welcome.

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