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HP Recommended
OMEN by HP 15-dc1111tx
Microsoft Windows 10 (64-bit)

Hello!. i have a problem with the display where the display is glitching up on my HP Omen DC-1111-TX and I assume the problem is coming from my display cable since one of my friends is having the same problem and it is coming from the LCD cable, so can anyone tell me the part number for the LCD cable for omen 15 DC-1111tx?

3 REPLIES 3
HP Recommended

Hello @Leonardo707 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we continue ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Monitors>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

 

(3Please report back

HP Recommended

Here you go

Screenshot 2022-12-31 053459.png

Capture.PNG

HP Recommended

Hello @Leonardo707 

Thanks for reporting.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP Firmware Pack (Intel Processors)

F.25 Rev.A12.7 MBAug 16, 2022Download

Fix and enhancements:

- Provides improved security of UEFI code. NOTE: HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

- An available BIOS update resolves a specific issue or improves computer performance.

- The current BIOS does not support a hardware component or a Windows upgrade.

- HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Download and install / update

Intel Management Engine Interface (MEI) Driver

2102.100.0.1044 Rev.G17.3 MBSep 1, 2021Download

NVIDIA Graphics Driver

27.21.14.5241 Rev.C727.3 MBNov 27, 2020Download

 

(6Restart Windows

(7Test your notebook

(8Please report back

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.