-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
10
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
All you really should need is a high capacity USB flash drive.
I suggest getting a USB Type-C flash drive to take advantage of the high transfer speed.
Just how full and which type is your laptop's default boot storage device?
You can get a 256GB Samsung Type-C flash drive for around $20.00 on Amazon.com.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
All you really should need is a high capacity USB flash drive.
I suggest getting a USB Type-C flash drive to take advantage of the high transfer speed.
Just how full and which type is your laptop's default boot storage device?
You can get a 256GB Samsung Type-C flash drive for around $20.00 on Amazon.com.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
10
0
0
HP Recommended
HP Recommended
"I'm kind of a dummy when it comes to this what do you mean default boot storage? C is that what you mean?
Yes.
The C: drive is the boot drive.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
10
0
0
HP Recommended
HP Recommended
Just a heads up for you.
Never let the used capacity of a storage device exceed 90%.
If you do, you may experience a hard drive crash and lose all of your data, including the operating system.
What is the specific HP product number or SKU of your laptop?
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.
It is difficult to help you if we don't know the hardware configuration of the laptop that you own.
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.
Method #3: Press the power button and immediately tap the F2 key.
Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
It is simple to just ask Google how to use it in a Windows environment.
Just plug it into a USB Type-C port. Your Windows OS will ask you what you want to do with it
Open Windows Explorer. You should see the new storage device there. It can be used for storage.
You can also right click it and give it a name.
HP Part Surfer reference information
https://partsurfer.hp.com/?searchtext=5CG3260VHM
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
10
0
0
HP Recommended
HP Recommended
https://www.kingston.com/en/blog/mobile-lifestyle/how-to-use-a-usb-drive-on-windows
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community