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KingJames41
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Message 1 of 2
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I need to replace my battery 17-byOxxx I can't find it

HP Recommended
313-42-5C-A
Microsoft Windows 10 (32-bit)

My battery isn't hold the charge without the adapter. I need to replace it. I can't find it on line. Please advise where to purchase. Thank you.

# 17-byOxxx

Serial #: 0310006/17/2018

ID: 4SH91UA#ABA

 

ANN PUGLIESE

PURCHASED JULY, 2018 

1 REPLY 1
banhien
Level 19
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Message 2 of 2
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HP Recommended

@KingJames41 

 

Your machine is an HP Notebook - 17-by0010cy, its specs

         https://support.hp.com/nz-en/document/c06112657

 

It uses  3-cell, 41 Wh Li-ion battery part #  L11119-855 which is available on HP Parts store

        https://partsurfer.hp.com/Search.aspx?searchText=L11119-855

 

You can also use part # to search online.

 

Regards,

BH
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