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‎06-08-2023 05:58 AM

HP Recommended
Operating System: Microsoft Windows 11

HP core i7

Category:
3 REPLIES 3

‎06-08-2023 06:32 AM

HP Recommended

Hi:

 

When you press a notebook key with a crescent moon icon, that puts the PC in sleep mode.

 

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‎06-08-2023 02:27 PM

HP Recommended

So, how do I remove it from "sleep mode" because, ever since then, the screen blacked out but the keyboard lights up when I press any other thing🤷🏽‍♂️ I tried switching it off but I doubt that it actually worked 😕

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‎06-08-2023 02:30 PM

HP Recommended

The notebook should have woken from sleep mode by pressing any key.

 

If it didn't, unfortunately I have no idea what you can do to get it to work again.

 

You may want to press and hold the power button for 30 seconds and see if the notebook turns off and then see if you can turn it on again.

 

 

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