I purchased a used HP Spectre 15-df0000 x360 Convertible PC and had to strip the footer rubber band

[mrnobodyperson]

Hi. In order to check inside, I had to remove the rubber band footer (which covers screws) and now they are torn. I looked up the part number L38097-001 (gray color) in HP and they don't sell it. Online there are flat strips replacements but not the gem-cut form that HP makes them in. HP doesn't support laptops from two years ago?

[praveenbv]

Hi @mrnobodyperson,

Welcome to the HP Support Community. I'd be happy to assist you with the replacement rubber feet. 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal. 

  

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started: 

  

1) Click on this link. 

2) Click on Sign-in or select the product using the below step: 

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself! 

  

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.  

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Have a great day!