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‎06-26-2024 12:21 AM

HP Recommended
Product: HP 17 Laptop PC 17-cp3000 (799U9AV)
Operating System: Microsoft Windows 11

Hi, as the title reads, I stepped on my laptop and broke my Touchpad on my laptop.  Yes I'm a moron😩

 

I was wondering if I can buy a new Touchpad and replace it myself and if so, which Touchpad would I need to buy for my laptop?

 

Lastly, is there a video of how to disassemble my laptop and reassemble it?

 

Thank you so much in advance. 😁

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3 REPLIES 3

‎06-26-2024 12:48 AM

HP Recommended

You can replace the touchpad board on your HP laptop. Just make sure the touchpad you buy matches your laptop model. This video at minute 05:12 shows you how to replace it:

[video]

 

 

HP employee. Not official HP support, just a volunteer on the support site.
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‎06-26-2024 12:09 PM - edited ‎06-26-2024 12:11 PM

HP Recommended

Thank you LGHY for the video showing how to replace the Touchpad.  Is there a way I can find out which part number Touchpad my laptop uses without disassembling it?

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‎06-27-2024 02:35 PM

HP Recommended

I found the part number for the Touchpad but the video was incorrect and not for my system. 

 

Thanks anyways.

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