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HP Laptop PC 15s-fq2000 (2D119AV)
Microsoft Windows 11

so the lid was closed, the laptop was in sleep and when i tried to open the lid, the hinge broke and i would want to get it change can you give me an approx cost and I would also like to get the body changed like the back and the front panel there is no need to get the keyboard panel changed so just these 2 panels or covers can you give me cost for same

3 REPLIES 3
HP Recommended

Hi @AWM_,

 

Thank you for reaching out regarding your laptop. 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Can you give me an idea on how much it would cost for both hinges and the cover panels

HP Recommended

@AWM_, Welcome to the HP Support Community! 

 

We're here to help you tackle that hinge broken case! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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