Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

I want to iknow if pavillion x360 11m-ad1xx needs a fan for cooling the battery

HP Recommended
Pavillion x360 convertible
Microsoft Windows 10 (64-bit)

My home town has temperatures above 35 degrees Celsius. My battery got fried and had to replace it. The technician said it was because my pavillion x360 convertible 11m-ad1xx did not have any fan or cooling system. Is that correct? Do I need to buy one to improve the life of the new battery?

Level 17
Level 17
44,714 44,491 7,174 12,718
Message 2 of 2
Flag Post
HP Recommended

See pages 46-49 of the Service Manual here:




Models with Intel Core processor have a fan with the heatsink. Pentium and Celeron models are fanless. Looks like you could install the Intel Core heatsink with fan since the hole pattern is the same. However, the cost would be more than the laptop is worth. You could get a fan base powered off the usb port for not as much money. Its not true there is no "Cooling system" as there is a heatsink and if the temperatures were in normal range I am sure your technician means well but he/she has no real basis for saying the cooling system caused the battery to fail. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation