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‎11-15-2024 07:20 AM - last edited on ‎11-15-2024 10:19 AM by Retired

HP Recommended
Product: HP Elite x360 1040 14 inch G9 2-in-1 Notebook PC (4C056AV)

Product number: 5P6Z3EA

Serial number: [Personal Information Removed]

Need to upgrade the RAM memory from existing 16 GB DDR5-4800 MHz

Options on the matter, and price and process?

Category:
1 REPLY 1

‎11-15-2024 08:08 AM - edited ‎11-15-2024 08:16 AM

HP Recommended

Hi @Rickhed47 

 

sorry but you cannot upgrade the memory, it is soldered to the motherboard.

 

1.jpg

 

the service manual indicates that you can upgrade to 64 GB

Maintenance and Service Guide

 

but this video indicates that the memory is soldered

 

https://youtu.be/kbYvNqJNBPg

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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