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HP Recommended
HP envy 15t-q400
Microsoft Windows 10 (64-bit)

Need to find appropate replacement part. Battery does not hold charge anymore so I should replace with HP spare: 710417-001, but I am not able to access the information on HP website.

model : HP envy 15t-q400  

produck : L6F67AAR

 

Thanks

1 REPLY 1
HP Recommended

@yuangen 

 

Part # 710417-001 is N/A from HP part store

           https://partsurfer.hp.com/Search.aspx?searchText=710417-001

 

Please try

          https://www.amazon.com/Replacement-710416-001-710417-001-Pavilion-Touchsmart/dp/B01761WSZ0

 

Regards.

BH
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