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‎08-15-2022 10:47 PM

HP Recommended
Product: HP ENVY x360 - 13-y013cl
Operating System: Microsoft Windows 10 (64-bit)

Some keys on the keyboard stopped working after cleaning it with wet wipes.

I want to replace the keyboard but can't find a new one. 

Any clue where to buy it from?

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2022 11:03 PM

HP Recommended

@Sevag12-3_ 

 

Its specs

 

          https://support.hp.com/au-en/document/c05318836

 

Unfortunately HP does NOT supply part # for the keyboard

 

         https://partsurfer.hp.com/partsurfer?searchtext=X7U84UA

 

You have to use page 13 of the following manual to work out which cover you would need to get a right part and search online including eBay

 

             http://h10032.www1.hp.com/ctg/Manual/c05310058.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎08-15-2022 11:03 PM

HP Recommended

@Sevag12-3_ 

 

Its specs

 

          https://support.hp.com/au-en/document/c05318836

 

Unfortunately HP does NOT supply part # for the keyboard

 

         https://partsurfer.hp.com/partsurfer?searchtext=X7U84UA

 

You have to use page 13 of the following manual to work out which cover you would need to get a right part and search online including eBay

 

             http://h10032.www1.hp.com/ctg/Manual/c05310058.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎08-16-2022 03:56 AM

HP Recommended

Thank you @Banhien for your support. I appreciate it a lot.

Was this reply helpful? Yes No
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