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- I want to update my divice with ssd but its not showing

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09-23-2021 02:59 PM - edited 09-23-2021 04:11 PM
I have HP pavilion 15 cx0xxx gaming laptop and i want to upgrade my divice with ssd so i purchase hp ssd s700 m.2 250gb but its is not detected i want to know is this ssd support in my divice or not
Solved! Go to Solution.
Accepted Solutions
09-23-2021 04:14 PM
Below is the link to the service manual for your notebook.
The supported drive types can be found in chapter 1.
According to the manual, your notebook's M.2 slot supports both SATA and NVMe SSD's.
Where are you not seeing the drive? In Windows?
In order for the new drive to show up in Windows, you have to initialize it.
Initialize new disks | Microsoft Docs
On several model HP notebooks that come with 2.5" drives, if you want to use the M.2 SSD as a boot drive and you don't see it in the BIOS, you need to temporarily disconnect the 2.5" drive.
Then you should be able to install W10 on the SSD and boot from it, even if you don't see it listed as a boot drive in the BIOS.
If it boots up and runs W10, then you can re-connect the 2.5" drive, but you need to remove Windows from the 2.5" drive, or the notebook will always want to boot from the hard drive first, and not the SSD.
09-23-2021 03:09 PM
Hi:
What is the full model number or product number of your notebook?
Use this guide to find that information...please do not post the serial number.
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
09-23-2021 04:14 PM
Below is the link to the service manual for your notebook.
The supported drive types can be found in chapter 1.
According to the manual, your notebook's M.2 slot supports both SATA and NVMe SSD's.
Where are you not seeing the drive? In Windows?
In order for the new drive to show up in Windows, you have to initialize it.
Initialize new disks | Microsoft Docs
On several model HP notebooks that come with 2.5" drives, if you want to use the M.2 SSD as a boot drive and you don't see it in the BIOS, you need to temporarily disconnect the 2.5" drive.
Then you should be able to install W10 on the SSD and boot from it, even if you don't see it listed as a boot drive in the BIOS.
If it boots up and runs W10, then you can re-connect the 2.5" drive, but you need to remove Windows from the 2.5" drive, or the notebook will always want to boot from the hard drive first, and not the SSD.
09-23-2021 04:31 PM
Ok, then do what I wrote...
Temporarily disconnect the 2.5" drive, and try to install W10 on the SSD.
If W10 can't find the SSD, then the drive may be no good and you will need to exchange it.
You may as well get an NVMe drive if your notebook has an Intel core processor because those are at least 3 x faster than a SATA SSD.
09-23-2021 04:41 PM
I gave you the manual to read...
Chapter 1 clearly states that both SATA and NVMe SSD's are supported.
That is all the help I can provide.
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm/7.2-mm (.28-in) thicknesses
Support for solid-state drive + hard drive
Support for M.2 solid-state drive
Accelerometer/hard drive protection support
Single hard drive Configurations (2.5-in):
2-TB, 5400 rpm, 9.5 mm/7.2 mm
1-TB, 7200 rpm, 9.5 mm/7.2 mm
1-TB, 5400 rpm, 9.5 mm
M.2 solid-state drive, TLC:
256 GB, PCIe
128 GB, PCIe
128 GB, SATA-3
Dual storage Configurations
16 GB PCIe M.2 Optane solid-state drive + 1 TB (7200 rpm) hard drive
256 GB PCIe, NVMe, TLC, M.2 solid-state drive + 1 TB (7200 rpm) hard drive
128 GB SATA-3, TLC, M.2 solid-state drive + 1 TB (5400 rpm) hard drive
128 GB PCIe, NVMe, TLC, M.2, solid-state drive + 2 TB (5400 rpm)
128 GB PCIe, NVMe, TLC, M.2, solid-state drive + 1 TB (7200 rpm