I want upgrade my ram and ssd but i dont know the max cap of my laptop

[SebIbarra09]

My laptop have 16gb ram(2x8) and 512gb ssd, i dont know the max cap and which type of ram it needs

[Paul_Tikkanen · Accepted solution]

See chapter 1 of the service manual for the memory upgrade information and the drive capacities HP offered in the model series:

https://kaas.hpcloud.hp.com/pdf-public/pdf_6019410_en-US-1.pdf

If you wanted to install more than 16 GB of memory, you can run this command to see if that would be possible:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

Installing a larger capacity NVMe SSD beyond 1 TB is also possible provided the drive is single-sided so it fits in the M.2 slot.