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‎08-11-2020 09:13 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I ran a system check, because my computer, kept freezing up and an error code came up that the hard drive failed the short test

Failure Id:  GU4701-717A6X-MFPWXF-60SA03,  So It was recommended that I back up my files and replace the hard drive.  I would like to get a solid state drive, but I am unsure as to which one would be a good replacement.  I have not attempted to take it apart yet, but did purchase an HP 500 GB SATA lll drive and now I am worried, I may have purchased the wrong one.  Any help or suggestions would be greatly appreciated.

MrsN101

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2020 12:21 PM

HP Recommended

This one here?

 

https://www.amazon.com/HP-500GB-Internal-2DP99AA-ABC/dp/B072FL48XR

 

If so, it should work just fine.

View solution in original post

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‎08-11-2020 09:20 AM

HP Recommended

Hi:

 

Do you have the model number of the HP 500 GB drive you bought?

 

There are many different model HP branded drives.

 

BTW...below is the link to the service manual for your notebook's model series which has the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04439615

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‎08-11-2020 11:18 AM - edited ‎08-11-2020 11:21 AM

HP Recommended

HP Solid State Harddrive S700 500GB  25 SATA lll 3D NAND   

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‎08-11-2020 12:21 PM

HP Recommended

This one here?

 

https://www.amazon.com/HP-500GB-Internal-2DP99AA-ABC/dp/B072FL48XR

 

If so, it should work just fine.

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‎08-11-2020 12:39 PM

HP Recommended

Yes, that is the same one I bought.  Thank you so much for your help.

MrsN

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‎08-11-2020 12:41 PM

HP Recommended

You're very welcome.

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