• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-05-2018 02:04 PM

HP Recommended
Product: HP 250 G6 Notebook PC (2LB54EA)
Operating System: Microsoft Windows 10 (64-bit)

I would like to buy a HP 250 G6 Notebook PC(2LB54EA), but I'm afraid 8 gb would not be enough for multitasking use.

 

Here  https://support.hp.com/it-it/product/hp-250-g6-notebook-pc/15747807/document/c05507358#AbT11 I read that for this model there is no possibility to upgrade the machine with more RAM memory, after buying it,

 

but here https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-250-G6-1WY58EA-16GB-RAM-UPG... they don't seem to agree with this (they are talking about a twin version of the one I would like to buy - their one is even 9 € less expensive).

 

What is the truth about this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2018 03:23 PM

HP Recommended

Hi:

 

You can install 2 x 8 GB in that specific product number, because it has an 7th gen core processor.

 

Only the models with the Pentium or Celeron processors have one memory slot and the memory can only go up to 8 GB.

 

What they are saying is that only an authorized service center is supposed to install the memory, not the customer.

 

If you think you can do the job yourself without breaking anything in the process (which of course would void the warranty), then feel free to do so.

 

Here is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c05485525

 

The memory upgrade info can be found in chapter 1 on pages 1 and 2.

 

The memory removal and replacement procedures can be found in chapter 6, starting on page 45.

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-05-2018 03:23 PM

HP Recommended

Hi:

 

You can install 2 x 8 GB in that specific product number, because it has an 7th gen core processor.

 

Only the models with the Pentium or Celeron processors have one memory slot and the memory can only go up to 8 GB.

 

What they are saying is that only an authorized service center is supposed to install the memory, not the customer.

 

If you think you can do the job yourself without breaking anything in the process (which of course would void the warranty), then feel free to do so.

 

Here is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c05485525

 

The memory upgrade info can be found in chapter 1 on pages 1 and 2.

 

The memory removal and replacement procedures can be found in chapter 6, starting on page 45.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.