• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-21-2019 08:40 PM - last edited on ‎08-22-2019 07:44 AM by Retired

HP Recommended
Product: HP Pavilion M7-1015DX
Operating System: Microsoft Windows 7 (64-bit)

Greetings.

I have an HP Pavilion M7-1015DX laptop and it uses a  8850 mAh     9-cell 100WHr lithium-ion battery  , but it was damaged.

Do they have that battery?

 

Serial Number - [edited]

Product Number -  B4T70UA#ABA

Model -  HP Pavilion M7-1015DX

Regulatory Model  - TNP-W109

Battery
90W AC adapter
9-cell 100WHr lithium-ion battery

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2019 09:12 PM

HP Recommended

@Gioantonnello , welcome to the forum.

 

The battery is no longer sold by HP.  Here is the HP Part # 672412-001.  You should check with some local sellers in your country to see if they have one.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎08-21-2019 09:12 PM

HP Recommended

@Gioantonnello , welcome to the forum.

 

The battery is no longer sold by HP.  Here is the HP Part # 672412-001.  You should check with some local sellers in your country to see if they have one.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎09-06-2019 09:42 PM

HP Recommended

Thanks for you help

Was this reply helpful? Yes No

‎09-06-2019 09:51 PM

HP Recommended

You are welcome, @Gioantonnello!  Glad to help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.