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- Re: Infrared feature of webcam on spectre x360 not working i...
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05-27-2018 03:52 PM
I have an hp spectre x360 ac-013dx. Is the ifrared feature (the two red lights being on) supposed to work in all apps/programs that utilize the built-in webcam? The only time I've ever seen the ifrared on is when using Windows Hello. Is mine broken?
Thanks.
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05-27-2018 09:48 PM
Hello Aggillator,
Just like on my Galaxy S9 which also has facial recognition, the infrared sensors are only supposed to work when facial recognition is required. Maybe Microsoft may release apps that have Windows Hello integration or facial recognition unlock but Windows Hello is currently the only thing that requires the IR sensor - from my understanding.
Besides, it'd be pretty annoying if the IR sensors were always on during our usage.
So no need to worry.:smileyhappy:
Hope this helps,
Eddy
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I used to be an HP Expert. I no longer participate in this community.
05-27-2018 09:48 PM
Hello Aggillator,
Just like on my Galaxy S9 which also has facial recognition, the infrared sensors are only supposed to work when facial recognition is required. Maybe Microsoft may release apps that have Windows Hello integration or facial recognition unlock but Windows Hello is currently the only thing that requires the IR sensor - from my understanding.
Besides, it'd be pretty annoying if the IR sensors were always on during our usage.
So no need to worry.:smileyhappy:
Hope this helps,
Eddy
Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!
I used to be an HP Expert. I no longer participate in this community.