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‎11-26-2025 01:09 AM - edited ‎11-27-2025 06:32 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0101ax

 

My laptop model = HP Pavilion Gaming 15-ec0101ax

 

BIOS version / Date = AMI F.20,  2024-05-06

Baseboard Product = 86D5
Baseboard Version = 96.45


Current OS = Win 11
Preinstalled OS = Win 10
Preinstalled Ram = 8GB


I installed 32GB (16 GB x2) ram replacing my 8GB ram which came default with my hp laptop.
Laptop boots normally.

I dont game, have not tweaked any bios setting or video card setting.
Why 18.1GB gets Hardware reserved ?
Previously on 8GB, 2.1 GB got reserved for AMD graphics card and that's understandable.



problems
1- Hardware reserved should be 2.1 GB and not 18.1 GB. How to fix this?
2- How can I create a bootable BIOS USB and also how to select the correct version to download? (I get 4 different options on "Software and Drivers for HP Pavilion Gaming - 15-ec0101ax" page. I want to have a BIOS backup , just in case.

Please help me out at the earliest.
I need my laptop for work, I am facing this problem since 5 days and finally gave up finding the solutions.

 

[Screenshot attached]

Hardware reserved problemHardware reserved problem

 

Reply
1 REPLY 1

‎11-27-2025 02:16 AM

HP Recommended

Posting my Ram specs, taken from cpuz

slot 1 - Crucial - CB16GS2666.C8FT
slot 2 - Crucial - CT16G4SFS8266.C8FE
Both are are =  Single rank - CL19 - 1.2V rams

Hope this helps.

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