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‎08-17-2019 09:25 PM

HP Recommended
Product: Probook 640 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I installed a second hand drive WD10SPZX Blue 1TB SATA 6Gb/s in my ProBook 640 g4 and I can not see it in explorer. Do I need to install a driver?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2019 06:45 AM

HP Recommended

Where and how did you install it? See p. 38 of the Manual here and explain:

 

Manual

 

If the drive is blank it will not show up in Windows Explorer until initialized, formatted, mounted and assigned a drive letter. You do those things through the disk management console:

 

https://www.disk-partition.com/windows-10/windows-10-disk-management-0528.html

 

Post back with any more questions or please accept as solution if this is the info you needed. 

View solution in original post

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2 REPLIES 2

‎08-18-2019 06:45 AM

HP Recommended

Where and how did you install it? See p. 38 of the Manual here and explain:

 

Manual

 

If the drive is blank it will not show up in Windows Explorer until initialized, formatted, mounted and assigned a drive letter. You do those things through the disk management console:

 

https://www.disk-partition.com/windows-10/windows-10-disk-management-0528.html

 

Post back with any more questions or please accept as solution if this is the info you needed. 

Was this reply helpful? Yes No

‎08-18-2019 07:39 AM

HP Recommended

Hi Huffer, Thank you for the solution that was the problem I didn't assign a drive letter.

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