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‎11-21-2017 12:03 PM

HP Recommended
Product: HP Pavilion Power Laptop 15-cb
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have read today about the Intel Management Engine Critical Firmware Update (Intel SA-00086) and i wondered if HP is aware and when they rollout an update?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2017 10:13 AM

HP Recommended

Even if HP does not document a fix for your system, don't give up just yet.

 

Rolling out fixes is, partly, a function of time.  So keep checking back.  In this other thread, I document four steps which helped me monitor status until I found resolution.

 

I hope this might help someone else save some time.

 

-C

 

View solution in original post

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13 REPLIES 13

‎11-22-2017 08:49 AM

HP Recommended

I see Lenovo and Dell have acknoledged it but not HP, as of yet.

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‎11-22-2017 08:52 AM

HP Recommended

No, HP has a fix for some models (Towers) posted on the forum, but no updated drivers/firmware for laptops posted as yet.

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‎11-22-2017 01:10 PM

HP Recommended

I look forward to hearing from an HP representative on this. 

 

-C

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‎11-22-2017 01:31 PM

HP Recommended

Sepend 30 min today with HP support then with Intel support.

They point to each other, but no resolution so far.

Was suggested by HP support, that I have to go to the paid support as it is a "3rd Party Software problem".

Total frustration as of now.

Support is not prepared to answer questions! 

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‎11-22-2017 01:34 PM

HP Recommended

Where did you see the fix posted, please?

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‎11-22-2017 07:36 PM

HP Recommended
I found it here: https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Intel-R-Management-Engine-Vulne...
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‎11-29-2017 05:21 AM - edited ‎11-29-2017 05:36 AM

HP Recommended

hp came up with more details and for some desktops and notebooks already a solution ?


https://www.intel.com/content/www/us/en/support/articles/000025619/software.

https://support.hp.com/us-en/document/c05843704


my laptop is not in the list...

 

 

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‎11-29-2017 11:43 AM

HP Recommended
@yannick_96 wrote:

Hi,

 

I have read today about the Intel Management Engine Critical Firmware Update (Intel SA-00086) and i wondered if HP is aware and when they rollout an update?

HEY, Mr HP,  IS THERE EVER COMING SOME ANSWER?? or is this some therapy for the unhappy ones?

Some politeness from HP and announcements when and what to expect...... will be appreciated very much, thank you!

PGP_ID-short= 0x341E3573
PGP_ID-long= 8219 563B C91A 322D 781D BAED 5803 D38C 341E 3573
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‎11-30-2017 07:36 AM

HP Recommended

you can find more infotmation and updates here: https://support.hp.com/us-en/document/c05843704

 

but in my case my laptop is vulnerable but its not listed as vulnerable devices...

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