Intel Management Engine Critical Firmware Update (Intel SA-00086

[yannick_96]

Hi,

I have read today about the Intel Management Engine Critical Firmware Update (Intel SA-00086) and i wondered if HP is aware and when they rollout an update?

[sufferface]

I see Lenovo and Dell have acknoledged it but not HP, as of yet.

[JSmart523]

No, HP has a fix for some models (Towers) posted on the forum, but no updated drivers/firmware for laptops posted as yet.

[oCraigo]

I look forward to hearing from an HP representative on this. 

-C

[user1319]

Sepend 30 min today with HP support then with Intel support.

They point to each other, but no resolution so far.

Was suggested by HP support, that I have to go to the paid support as it is a "3rd Party Software problem".

Total frustration as of now.

Support is not prepared to answer questions! 

[user1319]

Where did you see the fix posted, please?

[JSmart523]

I found it here: https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Intel-R-Management-Engine-Vulne...

[yannick_96]

hp came up with more details and for some desktops and notebooks already a solution ?


https://www.intel.com/content/www/us/en/support/articles/000025619/software.

https://support.hp.com/us-en/document/c05843704


my laptop is not in the list...

[Fred1251]

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@yannick_96 wrote:

Hi,

I have read today about the Intel Management Engine Critical Firmware Update (Intel SA-00086) and i wondered if HP is aware and when they rollout an update?

---

HEY, Mr HP,  IS THERE EVER COMING SOME ANSWER?? or is this some therapy for the unhappy ones?

Some politeness from HP and announcements when and what to expect...... will be appreciated very much, thank you!

[yannick_96]

you can find more infotmation and updates here: https://support.hp.com/us-en/document/c05843704

but in my case my laptop is vulnerable but its not listed as vulnerable devices...