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So i enabled Intel SGX for 1 day, then disabled it in the BIOS and now i can't undervolt, even when it's off.

Niki_theboss1_0-1652302326153.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
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So i updated the bios from f35 to f36 (via windows 11 update) and i guess that reset all the bios setting and now i can undervolt again.

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi @Niki_theboss1 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are not able to undervolt. Do not worry, we are here to help you with it.

 

May I know if you have made any changes to your system?

Could you confirm if it happens only when the system is connected to the AC adapter?

 

I would suggest you follow the steps shared below and let me know the outcome of it:

 

  1. Download and install the Intel® Software Guard Extensions Activation App from the Microsoft Store*.
  2. Run the app as Administrator to enable Intel SGX in the BIOS.
  3. Reboot.
  4. Check that Intel SGX is Enabled in BIOS.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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Hello @Niki_theboss1

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @Niki_theboss1 

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
HP Recommended

So i updated the bios from f35 to f36 (via windows 11 update) and i guess that reset all the bios setting and now i can undervolt again.

 

HP Recommended

That's great news.

 

Thanks for your time.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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