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07-30-2020 05:36 PM - edited 07-30-2020 05:37 PM
Does anyone there know if the two "Build Options" of the HP Pavilion DV9700 laptops with 17" screens, AMD socket, and Intel socket, are interchangeable as a replacement in the laptop case and used the same CPU/Graphics heatsink? It looks as if the Intel versions had a separate Northbridge or Southbridge chip and the Nvidia Graphics chipset and Graphics memory was moved to a different location the same motherboard. Further, the Graphics chipset looks to not be under a heatsink cooling if they used the same heatsink assembly? As long as the proper supported CPU(s) are used for their respective socket(s) either could be installed as a replacement? It looks as if the same PCB board shape was used for both processor types with just soldered components being moved around on the same real estate area. The AMD version was well known for Nvidia Graphics chipset Overheating and Damage and most can't handle a force load of Vista Graphic drivers under Win 10 without issues or unusability.
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08-03-2020 08:15 AM - edited 08-03-2020 08:20 AM
No.
The case for a specific platform (i.e. AMD/Intel) is specific for that platform. The GPU cooling solution for one platform will not physically fit on the other platform system board.
That is easily verified in the Maintenance & Service Guide for the notebook model. See the Illustrated parts list section (pages 22 & 23).
http://h10032.www1.hp.com/ctg/Manual/c01951704
Just so you will know the terminology, a notebook has a system board and a desktop PC has a motherboard.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-02-2020 05:10 PM - edited 08-05-2020 12:48 AM
Welcome to the HP support community.
I must let you know that HP does not recommend upgrades or hardware changes as the device is equipped with parts that perform at its optimal performance by design.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-03-2020 08:01 AM
What does an SSD have to do with a motherboard? what a stupid answer. All 2.5" SSDls are compatible & HP's list is a joke although it is a fact that the speed will be bottlenecked by the slower bus speed of this older technology, so it is a waste to buy the fastest available. Your answer does not even address the subject of my question, and even if the age of this laptop is now no longer supported by HP because it over 10 years from release to retail. Read the full question of a Forum Member and Title before you respond and embarrass yourself again. (Did you read this answer off of a Response Terminal?)
08-03-2020 08:15 AM - edited 08-03-2020 08:20 AM
No.
The case for a specific platform (i.e. AMD/Intel) is specific for that platform. The GPU cooling solution for one platform will not physically fit on the other platform system board.
That is easily verified in the Maintenance & Service Guide for the notebook model. See the Illustrated parts list section (pages 22 & 23).
http://h10032.www1.hp.com/ctg/Manual/c01951704
Just so you will know the terminology, a notebook has a system board and a desktop PC has a motherboard.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-03-2020 08:48 AM
Now, this was a definitive correct answer to my question. Thank You. I realize that HP uses the terminology system board for a laptop, (a logic board or motherboard) because its power delivery is a usually through a 19-volt input and an AC power brick, but the basic architecture is the same on all boards whether it has an LDVS out onboard, or not. A thin ITX motherboard functions identically to a laptop board and could even use a Heatpipe cooling system similar to HD plex 's if the processor was TDP efficient enough, and now that we are at 7 nm and ARM design is next step, the separation of a phone, tablet, laptop, and desktop will change forever. The Fact that HP helped design a system board that was undercooled and failed due to damage to the graphics chip supplied by Nvidia and that they still have current board designs today that have similar problems is unacceptable. Currently, there are laptops available that utilize desktop processors and have separate video car solutions but the Standard Consumer is unaware they exist. Hp does not offer anything in their product line that has a longterm graphics cooling solution design the will prevent damage to the system board, over time, because it is not cost-effective to produce.
08-05-2020 12:50 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee