Internal camera not recognised

[Richard96]

The camera used to work OK.  Now it is not recognised and I'm getting error: 0xA00F4244 (0XC00DABED).

I have looked at the MANY other posts on similar problems and tried their fixes in vain.

e.g.

Update driver, uninstall and reinstall YouCam

Run Hardware Diagnostics(fast test)

Run search for new hardware.

Any other solutions please?

Thank you

Richard

[ieee488]

Try a different freeware camera software.

[Richard96]

Thanks for replying.  My problem is I don't know which to choose.  I did a scan using DriverToolkit and it also fails to see the camera, so it does not offer me any relevant drivers.

Maybe you didn't mean driver software?  In terms of video viewing software I have tried MS Camera, Skype and Cyberlink YouCam 6; all in vain so far.

[ieee488]

I am guessing that it used to work in Windows 7 until you upgraded to Windows 10.

And the Windows 10 driver now doesn't work for your webcam.

Have you updated your chipset driver since upgrading to Windows 10?

[Richard96]

Nope.  The laptop came with Win 10.

[ieee488]

Doesn't hurt to update the chipset driver if there is one.

[Richard96]

OK, I've now tried that.  Still in vain, I'm afraid.

[ieee488]

Do you have an unidentified items in the Device Manager?

https://www.youtube.com/watch?v=K5feoK3m34w

[Richard96 · Accepted solution]

That wasn't it.

I'm going to give up.  I've tried plugging in an external webcam and it works fine.

Thanks for trying.