-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Interpret HP Hardware Diagnosis battery test log

Create an account on the HP Community to personalize your profile and ask a question
05-24-2025 09:09 PM
Could some kind soul tell me what the log below means re Primary battery in an old laptop?
Briefly boot up message error 601 [Primary battery low], so I replaced the coin battery with a new one. Previously, I tried to update BIOS, then laptop couldn't find a hard drive [eMMC]. Now updated BIOS by USB drive. Still couldn't find hard drive, so I enabled Legacy Bootup, & boots properly into Win 10 now.
But still Primary battery low message. I think this might be a "false positive" so to speak. Time & date not lost when laptop off & not connected to external power.
I've put what seem relevant matters in bold.
Test Version = 1.17.4.0
TestId = a088469f-b159-4d7e-b4f9-0f1ed77a95af
Instance = 1
StartTime = 2025-05-25T10:53:22
ExecutionDuration = 00:01:10
Result = Cancelled [my comment: I didn't cancel the test; it quickly said some error?]
==================================================
CeementBatteryCheckResult: 12
DevicesSupported: 1
DeviceCount: 1
Primary_ACPowerOn: True
Primary_ACAdapterOk: True
ACAdapterStatus: False
Primary_TestresultString: VERY_WEAK
Primary_DesignCapacity: 2850mAh
Primary_FullChargeCapacity: 672mAh
Primary_RemainingCapacity: 673mAh
Primary_MaxError: 3
Primary_CycleCount: 110
Primary_Temperature: 22deg C
Primary_Voltage: 16362mV
Primary_Current: 0mA
Primary_DesignVoltage: 14600mV
Primary_Status: 192
Primary_CellVoltage1: 4089mV
Primary_CellVoltage2: 4091mV
Primary_CellVoltage3: 4093mV
Primary_CellVoltage4: 4090mV
Primary_SerialNumber: 37887 02/03/2018
Primary_ManufacturerName: 133-42-6E-A
Primary_BatteryCTNumber: 6GGSKC4GWAGSVU
Primary_Warranty: 1
Primary_CalibrationType: 3
Primary_ChargeControl: Supported
Primary_TempCharge: True
Primary_ChargeTest: False
Primary_ChargeCapacity: 23
Primary_TempAlarm: False
Primary_DeepDischarge: False
Primary_FullCharge: True
Primary_FullChargeStatus: False
Primary_BatteryCharge: True
Primary_DesignCycleCount: 1000
Thanks for any help,
Ron