• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360
Microsoft Windows 10 (64-bit)

I have 2 HP laptops (HP Elitebook 840) and HP Pavilion x360. Can I use the charger of HP Elitebook 840 to charge the HP Pavilion x360? Let me know if you need more configuration details.

5 REPLIES 5
HP Recommended

@SG0409 

 

Check the adapter types using PartSurfer.

 

If you can do so, use the serial numbers to check each of the computers - if the information is available, using the serial number does provide the most detail.

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

 

and / or

Open the Support Homepage for your computer(s)

Open Category Manuals

Open the Service Guide (title / document name varies)

Search for AC Adapter (or similar)

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

 



Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

Thank you so much for the quick response. I used the Partsurfer tool and found following information for HP Elitebook AC Adapter: 

GNRC-45W ADPTR nPFC SMART RC 4.5mm nSLIM   AC Adapter

 

Is it ok if I post the same information for my other HP Laptop Pavilion here and you can help me decide if I can interchange the charger?

HP Recommended

@SG0409 

 

You are welcome.

 

Post the full model numbers / names for each of your computers (not serial numbers).

Finding your Product Name, Product Number, or Serial Number

 



Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

So my one laptop says "SPS-45W ADPTR NPFC SMART RC 4.5mm NSLIM" and other "GNRC-45W ADPTR nPFC SMART RC 4.5mm nSLIM". Does it mean I can use the adapter of one laptop on the other or will it create an issue?

HP Recommended

@SG0409 

 

Adapters are not my area of specialty.

 

I would rely on the Model / Product number (information found in PartSurfer) and / or the Service Guide for the computer model. 

 

No posted model / product numbers...

 

Compare the AC adapter part numbers - look for compatibility based on the specific information.

 

Parts are listed by part number in the PartSurfer results for your model / serial number.

 

Check PartSurfer for the exact model (or use serial number for more precision)

NOTE: Do NOT post serial numbers on the Community

 

Find the part number in the list for your adapter

 

Check the PartSurfer for the particular part number.

 

 

For example,

GNRC-45W ADPTR nPFC SMART RC 4.5mm nSLIM

Searching for 741553-851

shows 

 
-N/A-
741553-851GNRC-45W ADPTR nPFC SMART RC 4.5mm nSLIM

Click Here to see the list of HP Products that Part Number  741553-851 is used in.
2 records found
 
----------------------------------------------------------------------
 
Searching for 
SPS-45W ADPTR NPFC SMART RC 4.5mm NSLIM.
  Parts Listing For : 741727-001 


Add to Cart Part Number Part Description
 

 

 
741727-001Smart AC power adapter (45 watt) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector

List continues at the PartSurfer site...

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.