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- Notebook Hardware and Upgrade Questions
- Is Single key button repair included in warranty

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08-11-2020 07:47 AM
My laptop's one year warranty is still active.
The "TAB" key (even though never used) cover broke off .Yes! the "cover" of the key came out and won't go in though it still works fine no internal fault.
I noticed on of the side hooks is broken in the cover case maybe thats why it won't fit in ,even when it does the key comes out on pressing.Is the case replacable?
I am more cautious now while typing don't know if others will come out too .The laptop is still new. Is it me or the keys are really that delicate?
ANY HELP WILL BE APPRECIATED.THANK YOU
08-11-2020 07:50 AM - edited 08-11-2020 07:51 AM
Hello @maddyme
Since the computer has an active warranty, please contact HP Support in your country to explore the options for in-warranty support. Use this website >> https://support.hp.com/in-en/contact-hp
If it is something simple, you might also bring it to HP Authorized Service center near you >> https://support.hp.com/in-en/service-center
*** HP employee *** I express personal opinion only *** Joined the Community in 2013