• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-19-2024 08:15 AM

HP Recommended
Product: HP Pavilion - 15-cs0511sa

The Laptop was purchased with Windows 10. A few years ago I upgraded to Windows 11 after following all tests to prove the Laptop could run Windows 11.

Since upgrade to Windows 11 the Laptop regularly loses wifi and Bluetooth connections after sleep mode. I have tried many solutions after searching the issue and interrogating the event viewer logs but the only thing that made a difference was installing Microsoft Office 2021 Professional Plus when the Laptop seemed to keep connection on sleep for a week. The problem reappeared once the next Microsoft Windows update was applied.

When attempting to find new drivers for the Laptop on the HP Support Centre Software and Drivers page, Windows 11 is not provided in the drop down for OS versions. 

Is the HP Pavillion - 15 compatible with Windows 11? And if so are there particular versions of drivers required which are not shown through the HP Support Centre?

Category:
1 REPLY 1

‎04-19-2024 08:36 AM

HP Recommended

Unfortunately, your laptop is not supplied with updates for Windows 11 drivers by HP.

 

You can find Windows 11 WHQL drivers at the Windows update catalog. Search for particular devices using the search box in the upper left corner of the web page.

https://catalog.update.microsoft.com/Search.aspx?q=driver


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.