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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Is it possible to get parts for upgrade of my laptop?

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09-17-2020 12:36 PM
I want to upgrade my laptop's RAM and I also want to replace the not working parts of my laptop.
Since, HP has refused to help me in this matter, I just want to know if there's any way to buy the spare parts and do the upgrade/repair on my own.
09-23-2020 05:25 AM
Welcome to HP Community
I have gone through your Post and would like to help
You could try checking on HP Part surfer in your region
Link: http://partsurfer.hp.com/search.aspx
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
09-24-2020 01:06 AM
Hey @KrazyToad,
I have tried this already and unfortunately enough my country is not shown under the list of countries where I can use partsurfer to order spare parts for my laptop.
I live in India, if you can show me how to get spares in my country, you're more than welcome.
Thank You.
09-24-2020 10:55 AM
In that case I suggest you contact HP Support in your Country
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
KrazyToad
I Am An HP Employee