• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-11-2019 03:54 PM

HP Recommended
Product: Pavillon bs0xx
Operating System: Microsoft Windows 10 (64-bit)

I really need help

2 REPLIES 2

‎02-11-2019 04:37 PM

HP Recommended

@Flo2019 

 

Sorry NO, the CPU is soldered to the motherboard that means you have to BUT new motherboard with new i7 CPU (if available) and you have to pay for new Windows lisence.

 

Very expensive upgrade.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-11-2019 08:02 PM

HP Recommended

But I opened the computer and took a look at the cpu. I noticed that the chip had its 4 corners soldered by a transparent plastic or something. I don’t think the underpart is soldered, but I am not sure. What do you mean by soldered? Because if only the corners are soldered, couldn’t I just remove the corner soldering and put new one there then solder it back?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.