• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 - 15m-bq121dx
Microsoft Windows 10 (64-bit)

I noticed that there is a thunderbolt symbol next to the USB C connector on this laptop.  My understanding is that means it is a thunderbolt port.  I cannot verify this in product documentation though.  All documentation I can find from HP and 3rd party's state that this is only a USB C port. I don't have Thunderbolt peripherals to test this with, but if it is indeed a thunderbolt 3 port, I would likely by some to use with it.  Any idea how I could verify this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Checryan,

 

So does it look like this below?

Left one is Thunderbolt 3Left one is Thunderbolt 3

 

 

 

 

 

 

 

 

 

 

In your computer's Maintenance and Service Guide, it lists that it's simply a USB-C port with HP Sleep and Charge. The HP Sleep and Charge icon looks kinda like the Thunderbolt 3 icon but is not.

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope this helps,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

2 REPLIES 2
HP Recommended

Hello Checryan,

 

So does it look like this below?

Left one is Thunderbolt 3Left one is Thunderbolt 3

 

 

 

 

 

 

 

 

 

 

In your computer's Maintenance and Service Guide, it lists that it's simply a USB-C port with HP Sleep and Charge. The HP Sleep and Charge icon looks kinda like the Thunderbolt 3 icon but is not.

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope this helps,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

It is the HP sleep and charge icon that I was getting confused with the Thunderbolt 3 icon.  Thanks for the helpful response.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.