Is my laptop just too old?

[chillihaha]

My HP laptop, bought brand new about 2.5 year ago, runs terribly slowly and has done for about 2 years!  I've been thinking about replacing it because of the poor performance.  Today, I rechecked the spec of my current machine and find it's got 4Gb RAM and 1Tb hard disk - sounds quite big to me!  It's got an AMD processor - AMD A9-9420 Radeon R5.  My supplier tells me I can't upgrade the memory, but it seems to me that the main problem is with the processor and memory both running at nearly 100% utilisation for much of the time, making even the simplest of tasks frustratingly slow.  Is there anything I can do to improve the performance, or shall I just bin it?

[banhien]

@chillihaha 

Firstly what EXACTLY is your machine ? It is only 2.5 years old therefore upgrading its RAM or HDD could improve a lot. Of course, when you have a big pocket, you can buy new machine and bin it.

Please use the following way to find out the model/product of your machine

              https://support.hp.com/us-en/document/c00033108 

Please do NOT post its Serial number (s/n).

Regards.

[chillihaha]

Hi, seems to be a 15-bw069sa (also says Product 2FP08EA on the HP registration page).

The shop where I bought it told me it was not possible to upgrade the memory on this model, but I'd be very interested to receive your more expert advice, please.