Is the Digitiser replaceable ?

Gaz58 · ‎09-12-2023

Hello, I have an HP Envy, model 13-ba0558na which has been dropped.

Is the digitiser itself replaceable, or do I need to get a whole new top / lid with screen ?

erico · ‎09-12-2023

Hi and welcome to the forum!

By "digitiser" do you mean the display?

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Gaz58 · ‎09-13-2023

The digitiser is the touchscreen on top of the screen itself that makes the laptop a "Touchscreen"

The screen itself looks absolutely fine, but there is damage to the digitiser, so that is what and why I am asking if the digitiser is replaceable.

erico · ‎09-13-2023

Of course, but replacing it comes with great risk and difficulty.

That is why virtually everyone replaces the complete display, instead of its parts.

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Gaz58 · ‎09-14-2023

Well, to be honest, I haven't seen the extent of the damage to the body, only photographs, but it does look like the top needs replacing in any case, I just really need a starting point in what to look for !!! Thanks for your input 👍

Do you happen to know where I might be able to source the whole top (in the UK) ?

erico · ‎09-14-2023

Part number reference: Maintenance & Service guide

http://h10032.www1.hp.com/ctg/Manual/c06618421.pdf

The touchscreen assembly for your laptop (Chapter 3, page 27, it. 1)

FHD pale gold finish touch screen HP L96782-001

Here is the description and part number for the complete display assembly. See chapter 3 page 18

FHD pale gold finish touch screen HP L96782-001

Replacing the touchscreen assembly is not that difficult if you have the confidence and patience. You will need an inexpensive PC toolkit (Amazon.co.uk) and the double-sided tape for the display bezel. You can order the tape at the same time as the display at some vendors.

Use HP L96782-001 as the keywords in a search engine of your preference to find one in the UK or Europe.

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