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HP Pavilion - 15-bc550na
Microsoft Windows 10 (64-bit)

I just ran a test on https://uk.crucial.com/ to check if I was able to upgrade the RAM in my laptop and it came back with this which I don't really understand:Screenshot_6.png
It says my Maximum Memory is 1GB but I already have 8GB installed and then 512MB is removable for Standard Memory. Sometimes Crucial isn't always 100% correct so just wondering if anyone else knows. I tried looking for the information on the HP website and Curry's, the place I bought it from but they've removed the product from their website so can't really see the specifications anymore.

1 ACCEPTED SOLUTION

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@namewastaken_ 

 

I don't know why Crucial reported like that BUT also from Crucial UK

 

    https://uk.crucial.com/gbr/en/compatible-upgrade-for/HP---Compaq/pavilion-15-bc550na

 

Which says it supports 64GB

 

          https://uk.crucial.com/gbr/en/pavilion-15-bc550na/CT16265189

 

but very safe to use 32GB

 

        https://uk.crucial.com/gbr/en/pavilion-15-bc550na/CT15613021    (will run @ 2666MHz)   

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
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2 REPLIES 2
HP Recommended

@namewastaken_ 

 

I don't know why Crucial reported like that BUT also from Crucial UK

 

    https://uk.crucial.com/gbr/en/compatible-upgrade-for/HP---Compaq/pavilion-15-bc550na

 

Which says it supports 64GB

 

          https://uk.crucial.com/gbr/en/pavilion-15-bc550na/CT16265189

 

but very safe to use 32GB

 

        https://uk.crucial.com/gbr/en/pavilion-15-bc550na/CT15613021    (will run @ 2666MHz)   

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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If I do upgrade my RAM, will it void the warranty that I currently have?

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