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HP Recommended
HP Notebook 15-ay005TX
Microsoft Windows 10 (64-bit)

Laptop Case is brokenLaptop Case is broken

2 REPLIES 2
HP Recommended

That is a hinge failure so likely you need to replace the lower housing and the hinges. Yes these parts are available in the aftermarket. Do you think you are able to do the install yourself?

HP Recommended

No

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