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‎03-19-2024 02:22 PM

HP Recommended
Product: Envy

I bought this on Amazon, and I want to verify if this is actually an HP built product. 

HP 2023 Newest Envy Laptop, 17.3" FHD Touchscreen, Intel Core i7-1355U, NVIDIA RTX 3050, 64GB RAM, 4TB SSD, HDMI, Webcam, Backlit KB, SD Card Reader, Wi-Fi 6, Windows 11 Home

Does HP make this, or is this seller a scam artist?

 

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‎03-19-2024 03:16 PM - edited ‎03-19-2024 03:17 PM

HP Recommended

@PMHavoc,

 

Welcome to our HP community forum!

 

Mind you, this laptop is not sold via Amazon's HP Store.

 

Well, I would say that the product itself is legit, but it is clear that about one out of four customers (1 or 2 stars rating) expressed less than satisfied feelings about the Seller:

 

NonSequitur777_0-1710882787562.png

 

Kind Regards,

 

NonSequitur777


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‎03-19-2024 03:16 PM - edited ‎03-19-2024 03:17 PM

HP Recommended

@PMHavoc,

 

Welcome to our HP community forum!

 

Mind you, this laptop is not sold via Amazon's HP Store.

 

Well, I would say that the product itself is legit, but it is clear that about one out of four customers (1 or 2 stars rating) expressed less than satisfied feelings about the Seller:

 

NonSequitur777_0-1710882787562.png

 

Kind Regards,

 

NonSequitur777


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‎03-25-2024 11:13 AM

HP Recommended

On the Amazon listing, the seller provided a link to the HP store, which makes it look like it is sold by HP. I already sent this back and waiting on a refund, because I ran the warranty check on the numbers on the box, which came up "INVALID". I really would like to get this configuration directly from HP so I can get the manufacturer warranty. How can I do that? 

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‎03-25-2024 11:30 AM

HP Recommended

@PMHavoc,

 

Here you go: HP Envy Laptop 17-cw0097nr, Windows 11 Home, 17.3", Intel® Core™ i7, 32GB RAM, 1TB SSD, NVIDIA® GeFo....

 

Kind Regards,

 

NonSequitur777


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