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- HP Community
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- Notebook Hardware and Upgrade Questions
- Re: Issue with some Keys in keyboard

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05-16-2019 12:08 AM
I have issue with my Laptop Keyoard some of the keys not workig in my laptop. Tried reachig HP Support ad couldnt reach HP Chat support. Even mailed the same to HP Support. No reply till now. Have used HP diagnostic rool and the failire ID is PU6G04-92P9L7-XD7W21-G1K813.
For Your Information, has same issue with the laptop before a moth and changed the Keyboard under warranty
05-16-2019 04:04 AM
Hi,
Since your PC is under warranty you should try contacting HP support again (maybe chat is not always available or only during certain hours).
You can identify your PC in the support page linked below and get contact options:
https://support.hp.com/in-en/contact/laptops
Hope it helps,
David
05-17-2019 01:42 PM
Welcome to HP Community
I have sent you a private message with the direct number for HP Support
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you 😊
KrazyToad
I Am An HP Employee