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‎12-06-2021 03:03 PM - edited ‎12-07-2021 03:13 PM

HP Recommended
Product: HP ENVY Laptop - 13t-ba1xxx
Operating System: Microsoft Windows 11

Hi we just purchased 

HP ENVY Laptop - 13t-ba1xxx touch optional

 

‘’not long ago and are having issue getting the insert key to work we have nearly exhausted all Fn+ Commands 

to no avail, the only way it does work is through the touch screen but would love to know how to get it to work on this models keyboard , is it num pad not fn?

Category:
4 REPLIES 4

‎12-06-2021 08:34 PM

HP Recommended

@Themage 

 

Please try key number 0 on numeric pad which should have the symbol

 

               insert key.png

 

Please press Shift and 0

 

Regards.

BH
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‎12-07-2021 03:10 PM

HP Recommended

Just called tech support 0 assistance they wanted to remote into the phone the key board looks like this 2F04D4ED-556A-4E3C-B6D6-E41F3308BB05.png

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‎12-07-2021 03:14 PM

HP Recommended

I apologize the model number was incorrect and appreciate your response 

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‎12-12-2021 02:37 PM

HP Recommended

Any updates I’ve seen another thread and called hp they say there’s a software that would let me modify they keys anybody know of that software?

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